Citymain Administrators Ltd is the company who looks after our mobile phone and gadget insurance schemes. All premiums are inclusive of Insurance Premium Tax (IPT) at 12%. Insurance2go Business is the trading name of Square Pound Ltd. Registered in the UK number: 05350177. 02 Paying your bill Registered in the UK number: 07665065. This just feels like they are stalling us. I feel that this is a mistake on Insure and Go's part and that it will incur a costly extra.What doesn't in this day and age? What do I do if I am not happy with my policy? *The Defaqto 5 Star Rating applies to our Full Mobile Phone Insurance policy only. Please supply photographs to support your claim and make sure all the important details are clearly visible. If you’re only going away once this year, a single trip policy might be right for you. Click to view the PDS You can cancel your policy^ with us and obtain a full refund if you cancel within the 14 day cooling off period provided you have not departed for your journey nor have you made any claims on this policy^. We are only able to provide gadget insurance to individuals who reside in the UK. The Insurance2go claims team Please refer to the manufacturer's website for more information. We can also send you your policy details in a text message to your mobile phone. Here is why it is important to keep your policy information correct. Please note that if you have upgraded to a more modern phone, there may be a change in premium. From 23:59 on 12 March 2020, InsureandGo policies will contain a specific exclusion for claims relating to Coronavirus disease (COVID—19); severe acute respiratory syndrome coronavirus (SARS-COV-2) or any mutation of these. We will contact you by email 6 weeks before to advise you that your policy will renew at which point you can make a decision on whether you wish to keep it or cancel. Each of our gadget insurance policies will cover you, the policy holder, and your immediate family who live at your home address which you provide when buying your policy. I wish I had done this (oh and claim it is an 'act of good will' - laughable). When will my documents arrive through the post? This site does not support Internet Explorer, If you would like to contact our customer services team, By Phone Unfortunately not. Registered in the UK number: 05350177. We write to you up to 45 days prior to your renewal to let you know your options - this also applies to monthly policy holders. For all other policies, call (888) 395-1200 or log in to your current Homeowners, Renters, or Condo policy to review your policy and contact a customer service agent to discuss your jewelry insurance options. When does my policy start and can I cancel my policy any time? Call on 0333 999 7905. Your premium and excess levels may change depending on the value of your new device. Both businesses registered address: C/O SPB UK & Ireland Ltd, 3000 Lakeside, Western Road, Portsmouth, PO6 3FQ. St. Johns Insurance customers entrust us to protect what is dearest to them: their homes, their families and their futures. Don’t have access to Assure&go? Who is covered under my phone insurance policy? Please refer to the manufacturer's website for more information. Insurance2go Business is the trading name of Square Pound Ltd. Home working is nit such a new concept, most are working from home pretty much and we are all accountable for the service we provide regardless of working from home home or otherwise. If you purchase an annual policy from us it will auto-renew on it's anniversary. If you change your device and wish to have it insured, you will need to tell us and we can change your policy to include your new phone, otherwise we will only be able to insure your original device. For full details of the benefits, terms and conditions and exclusions that may apply, please refer to the relevant Combined Product Disclosure Statement and Policy Wording and Financial Services Guide (PDS) and consider the PDS in light of your personal circumstances, prior to making any decision to … For assistance, call 1-800-562-4342.; Farm and ranch agent Manage your farm and ranch customer accounts. Ideally, you should let us know as soon as possible when one of these details have changed: If you have changed your device you may be able to update your cover if your new device meets the eligibility criteria of the policy. You can contact us using the details below; If you were to make a claim and your details do not match the ones we have on record for you, then your claim may be declined. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product. claims@citymain.com, By Post Policy login. Insurance2go Business is the trading name of Square Pound Ltd. Policy type. For all life insurance, investments retirement support. For existing policy holders who have been impacted by the recent government decisions please read the latest travel alert below. Your policy; Updating your policy. There's no need to be worried about quibbling over minor details. All rights reserved. *The Defaqto 5 Star Rating applies to our Full Mobile Phone Insurance policy only. A policy excess is standard for most types of insurance policy. Find which type of Travel insurance you obtained below and use the download links to view the Policy Wording document.. How many times can I go away if I have an Annual Multi Trip policy? Ideally, you should let us know as soon as possible when one of these details have changed: Home address; Name; Email address; Device details; Payment details; Upgrading your device. Insure & Go Insurance Services Ltd Maitland House Warrior Square Southend-on-Sea SS1 2JY . Nous voudrions effectuer une description ici mais le site que vous consultez ne nous en laisse pas la possibilité. That’s why we offer a range of optional upgrades, like: Winter sports; Extreme sports travel insurance ; Valuables extension; Travel disruption; Business; Golf equipment; Cruises . In the first instance, you need to try to get a refund from your tour operator or travel agent. How can I do this? Multiple policy types to cover a range of different travel insurance needs; For over 10 years, they have been specialising in providing cheap travel insurance that is competitive and convenient for those who are planning a trip. Once your child reaches 18, you will be able to switch the cover into their name - which we will do at no cost. Travel insurance is an insurance policy designed to financially protect you while you’re travelling, and to protect the financial investments you’ve made by booking a holiday. So, whether you accidentally drop your handset, move home, or decide to upgrade your phone, you'll need to get in touch with us to update your policy. As well as the United Kingdom, InsureandGo also has operations in the Republic of Ireland and Australia. When you buy an Annual Multi Trip policy you are covered to go away as many times as you want up to a maximum of 183 days. We can deliver your policy by post and by email. Loyal Insurance Services Ltd (Firm number 430316) & Square Pound Limited Ltd (Firm number 564471) are authorised and regulated by the Financial Conduct Authority. Lost your phone? I live outside the UK – can I buy your insurance? Please enter your quote number and email address. Water damage? Once purchased, the insurance will protect the phone against each of the features included.Initially, the policy will need to be taken out in your name, and the child will need to live at the same address as you. We believe every customer deserves the peace of mind that comes with knowing their largest investment is secured. 94% of claims accepted covers the period of 2019 and is a measure of all completed claims received (excluding business claims). What is a policy excess and how much is it? After you log in, click the policy you want to manage. Please note the below PDS’s are the most up to date Product Disclosure Statement documents. Things you need to consider. Every effort is taken to ensure that mobile device information published is accurate. Can we all travel independently on an Annual Multi Trip policy? claims@citymain.com, By Post Here is why it is important to keep your policy information correct. A travel insurance policy will only cover you for non-refundable expenses. Log in to your Liberty Mutual account to update policy or contact information, access ID cards, manage billing options, learn about coverage and more. Go to all laptops Business; Get a quote . This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. We cannot endorse the specification claimed. How is my policy delivered? In what circumstances I can cancel the policy? Loyal Insurance Services Ltd (Firm number 430316) & Square Pound Limited Ltd (Firm number 564471) are authorised and regulated by the Financial Conduct Authority. Registered in the UK number: 07665065. If you are aged 66 and over, the maximum trip duration is 31 days. These factors include (but are not limited to) the need to cancel a trip, needing overseas medical treatment, or replacing lost or … Every effort is taken to ensure that mobile device information published is accurate. Can I insure a mobile phone purchased outside the UK? Can I insure my child's mobile phone? Winter sports No Yes Group type Individual(s) Couple / Family. We cannot endorse the specification claimed. Our UK based support team are on hand to provide any help you require. The Insurance2go claims team Lodge your travel insurance claim. 3000 Lakeside Cookie Policy; Site Index; Claims; Contact us; Manage cookies; ITIJ Industry Award for Best Travel Insurance Company in the World 2011 awarded to MAPFRE ASISTENCIA. Once you've purchased your policy, you're instantly protected. Which policy suits you? Is anyone working at Insure and Go? A travel insurance policy is an essential tool designed to help protect you from financial losses that can be incurred from a wide range of factors. What do I need to take on holiday with me? Don't forget however that there is a maximum per trip duration - 31 days for Bronze policies, 45 days for Gold policies, and 60 days for Platinum policies. These policies cover one trip abroad, on the dates you choose, and cover ends when you get back home. As long as your phone is under 36 months in terms of age, with Insurance2go, your cover will begin as soon as you have purchased your policy.You can cancel your policy at any time. This site does not support Internet Explorer, If you would like to contact our customer services team, By Phone Yes, each of our policies cover the insured device when it is used by a family member. InsureandGo (officially known as Insure & Go Insurance Services Limited) is a British travel insurance company which is owned by MAPFRE ASISTENCIA. I need to amend the address or contact details on my policy. North Harbour Whether you move house, change email address or get married, its important you update your policy to ensure your cover remains in place. How do I upload my claim evidence? However, we fully appreciate that from time to time things change. We know that it’s difficult to contact us at the moment, and we’re sorry about that. Can I extend my cover whilst I am away? Whether you pay monthly or annually, our processes are set up to ensure that your cover can run continuously when it comes to renewal. Contact us to create your username and password: • IT Service Desk : 1-888-610-5101 • Speed up your account creation by filling out an AGO Online Application. How can I renew an existing policy? Citymain Administrators Ltd For new and existing LV= insurance customers, log in to your account, find documents, renew your policy, make a claim or make changes to your policy. 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